We all make mistakes some times.
We all do and say things at times which hurt or offend others.
When we do wrong, we expect others to forgive us, so if someone has hurt or offended you, start by sowing forgiveness.
Forgiveness is something every one of us should be willing to give. God has forgiven us of all our sins so we must do likewise by forgiving those who hurt us, irrespective of who they are or how much or how often they have hurt us.