An old one but just as true today as it was when I first saw it many years ago: One of these days customers will
Tag: Plain English
Talking plainly
Speak properly, and in as few words as you can, but always plainly; for the end of speech is not ostentation, but to be understood.
Second nature
Do you remember when you were learning to ride a bike and it seemed so difficult you wondered if you’d ever master it? How about
